Support
Technical assistance and protocol guidance for the digital empire.
Technical Protocols (FAQ)
How do I verify my email address? ▼
Identity activation requires verification. Check your registered email for a link from email_verification@afrisovera.com. If the email is missing, visit your Dashboard and click "Resend Email." Always check your spam or junk folder.
I forgot my passcode. What should I do? ▼
Visit the Sign In page and use "Forgot password" — enter your registered email and an encrypted reset link will be dispatched to your inbox. For security, these links expire after 1 hour.
How do I update my profile information? ▼
Once logged into the Hub, navigate to Account > Settings. From there, you can update your Full Name, Phone Number, Bio, and Avatar. Note that your Afrisovera ID and email are fixed for security.
How can I invest in AFRISOVERA projects? ▼
Direct property and infrastructure investment is opening to verified members. Make sure your account email is verified. Specific investment options for each development will appear in your Dashboard as they go live.
I have a question about a payment ▼
Initial account balances are 0.00 until you "Key In" to an investment or receive an airdrop for community contribution. If you have recently made a transfer and it is not reflecting, please contact our Technical Team with your transaction reference.
How are payments and escrow handled? ▼
Payments are taken in pounds sterling through our payment partners. For anything involving a delivery, the funds are held in escrow and released only once delivery is confirmed; if something goes wrong you can raise a dispute. See the FAQ for details.
Emergency Intelligence/Whistle-blower reports:
shield@afrisovera.com